Privacy Policy

1. Introduction

Ruyah Global Holdings Limited ("Ruyah", "we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website (ruyah.ai) or interact with our services.

2. Information We Collect

We may collect the following types of information:

• Information you provide: When you submit our contact form, we collect your name, email address, company name, and any additional information you choose to share.
• Automatically collected information: We may collect basic usage data such as IP addresses, browser type, pages visited, and time spent on the website through standard web server logs.

3. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide requested information
• Prepare and deliver tailored briefings
• Improve our website and services
• Comply with legal obligations

4. Legal Basis for Processing

We process your personal information based on your consent (when you submit our contact form), our legitimate business interests (to respond to enquiries and improve our services), and compliance with legal obligations where applicable.

5. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and conducting our business, subject to confidentiality agreements. We may also disclose information when required by law.

6. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Contact form submissions are retained for the duration of any ongoing business relationship and a reasonable period thereafter.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

8. Cookies

This website does not use tracking cookies or third-party analytics services. We may use essential cookies required for the basic functionality of the website.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal information
• Object to or restrict processing of your data
• Data portability
• Withdraw consent at any time

To exercise any of these rights, please contact us at the email address below.

10. International Transfers

Your information may be transferred to and processed in countries other than your country of residence. We take appropriate safeguards to ensure your information is protected in accordance with this policy.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

12. Data Controller

The data controller responsible for your personal information is Ruyah Global Holdings Limited, a company registered in England and Wales, with its registered office at 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ.

13. Contact

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at tc@ruyah.ai.